Essential Skills Training: Be Assertive and Build Confidence in Communication

8:45 AM - 5:00 PM, Friday, May 29, 2015 - AmCham China Conference Center

This course will be delivered in Chinese.

Program Overview:
This program equips the participants with skills and style to clearly state their opinions and feelings as well as advocate their needs in workplace. Participants will learn how to overcome barriers that cause conflict and misunderstanding without being passive and aggressive. Assertiveness is a right and is the balance between expressing what you think and what you feel in an appropriate manner. Learning how to behave and communicate assertively will enhance one’s effectiveness and efficiency in the workplace, especially for those who have an indirect communication style. There will be role-playing and other ways for participants to practice being assertive during the program.

What participants will learn:
• Understand communication process in the workplace
• Understand one’s own communication style
• Overcome being in silent or violent modes of communication
• Avoid being overly passive or overly aggressive
• Understand what is assertiveness and why it's important in the workplace
• Learn and practice different tools for being assertive
• Learn to say “no” gracefully
• Build confidence in interpersonal interaction and communication

Who should attend?
Anyone who needs to interact with many people to get her/his work done, those who work in a matrix organization, etc.

Meet the trainer:
Donny Huang is the founder and managing partner of 4stones Cross-Cultural Consulting Group. He helps both international executives/managers and Chinese national executives/managers develop global leadership and cross-cultural competence. He has consulted large multinational corporations such as Singapore Airlines, Nike, Motorola, the World Bank, UBS, Royal Bank of Scotland, Areva, Agilent, Telkom Indonesia, among others. He holds an MBA in International Management from Thunderbird School of Global Management, and did graduate work on cultures and leadership at the East-West Center in Hawaii.

Coffee, lunch and light refreshments will be provided during breaks.

No. 10 Jintongxi Road, The Office Park, Tower AB 6th Floor

Cardholding members advanced discounted online price: RMB 2,000
Non-cardholding employees of member companies: RMB 2,000
Non-members: RMB 2,500

Special Registration Information:

•	You must register in advance. Walk-ins will not be accepted.
•	Attendees need to pay by May 21.
•	Limited spots are available and attendance is given on a first-come, first-served basis.

AmCham China Events:
Events have limited seating so to ensure your attendance we encourage advance online registration and payment for ALL events. We cannot guarantee entry to anyone not registered in advance. All AmCham China events are in English unless stated otherwise. Please also be aware that the Member Advanced Price is only for members who register AND pay online prior to the closing date and time for this event. Members who do not register and pay online will be charged the At-The-Door price.

This event is off-the-record.

For more information, please contact: Caroline Wang, Tel: (8610) 8519-0892, Email: [email protected].

Cancellation Policy:
If you cannot attend an event for which you have registered, please cancel your registration no later than one business day prior to the event. If you fail to notify AmCham China of your cancellation in a timely fashion, you will be charged for event costs.

To cancel you can 1) call 8519-0828 and leave a voicemail message including your name, and event title and date, 2) email [email protected], or 3) cancel online if you registered for the event through the website. Thank you for your cooperation and helping AmCham China maintain the quality of its events.

Please note: Requests for official payment receipts for 2013 (fapiao) must be submitted to AmCham China before December 25, 2013. Requests made after that time will not be accommodated. Please contact [email protected].

Visit the original source and full text: The American Chamber of Commerce in the People's Republic of China